Terms & Conditions
Last updated: November 13, 2026
These Terms & Conditions apply to the phone receptionist, scheduling and text messaging services provided by Clyra, a brand of Darkstain Services LLC ("Clyra", "we", "us"). By using the service or agreeing to receive texts, you accept these terms.
The service
Clyra answers calls for home-service businesses (such as air-conditioning repair companies), takes down job details, books appointments, and confirms them with the customer. The work itself is done by the service business you booked with, not by Clyra.
SMS Terms
- Program name: Clyra Appointment Notifications.
- What you'll receive: appointment confirmations, a reminder before your appointment, a notice when the technician is on the way, and replies to your questions about your booking. No marketing messages.
- How you opt in: when you call to book, our receptionist asks if we can text you about your appointment. We only text you if you say yes.
- Message frequency varies, usually 1 to 5 messages per appointment.
- Message and data rates may apply.
- To opt out: reply STOP at any time. You'll get one final message confirming you're unsubscribed, and no more texts after that.
- For help: reply HELP, or email support@callclyra.com.
- Carriers are not liable for delayed or undelivered messages.
- Your information is handled as described in our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Clyra plans for businesses
These terms also apply to businesses that subscribe to Clyra at callclyra.com/pricing.
- Monthly plan: $399 per month, billed monthly on the date you sign up. Month to month, no contract.
- 12-Month plan: $399 per month, billed monthly, on a 12-month agreement. It includes a free website revamp, built on a subdomain of your domain so your current site and its Google rankings stay in place.
- Risk-free promise: if your Clyra receptionist does not book a job for you in your first 30 days, your next month is free.
- Payments are processed securely by Stripe. Your plan renews automatically each month until it ends or is cancelled.
Appointments
Appointment times are set with the service business. If anything changes, you may get a call or a text before your appointment. Prices, fees and warranties for the work are set by the service business.
Call recording
Calls answered by Clyra may be recorded and transcribed to book your appointment, keep a record of your consent, and improve the service.
Limitation of liability
The service is provided "as is." To the fullest extent allowed by law, Clyra is not liable for indirect or consequential damages arising from the use of the service.
Changes
We may update these terms. The date at the top shows the latest version.
Contact us
Clyra (Darkstain Services LLC)
6 Northeast 5th Avenue, Hialeah, Florida 33010
Email: support@callclyra.com